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MOTOTRBO DGP SERIES CONNECT PLUS NON-DISPLAY PORTABLE


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1 PROFESSIONAL DIGITAL TWO-WAY RADIO SYSTEM MOTOTRBO DGP SERIES CONNECT PLUS NON-DISPLAY PORTABLE en es-co pt-br USER GUIDE GUÍA DEL USUARIO GUIA DO USUÁRIO

2 English

3 Declaration of Conformity DECLARATION OF CONFORMITY Per FCC CFR 47 Part 2 Section (a) Responsible Party Name: Motorola Solutions, Inc. Address: 1303 East Algonquin Road, Schaumburg, IL 60196, U.S.A. Phone Number: Hereby declares that the product: Model Name: DGP 4150/DGP conforms to the following regulations: FCC Part 15, subpart B, section (a), (d) and section (a) Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Declaration of Conformity i English

4 Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Declaration of Conformity Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. ii English

5 Contents This User Guide contains all the information you need to use the MOTOTRBO Connect Plus DGP Series Digital Portable Radios. Declaration of Conformity i Important Safety Information vi Software Version vi Computer Software Copyrights vii Open Source Software Legal Notices vii Getting Started How to Use This Guide What Your Dealer/System Administrator Can Tell You Preparing Your Radio for Use Charging the Battery Attaching the Battery Attaching the Antenna Attaching the Belt Clip Attaching the Universal Connector Cover (Dust Cover) Powering Up the Radio Adjusting the Volume Identifying Radio Controls Radio Controls Programmable Buttons Assignable Radio Functions Assignable Settings or Utility Functions Accessing the Programmed Functions Push-To-Talk (PTT) Button Switching Between Connect Plus and Non-Connect Plus Modes Identifying Status Indicators LED Indicator Audio Tones Indicator Tones Receiving and Making Calls Selecting a Site Roam Request Site Lock On/Off Selecting a Zone Using Multiple Networks Selecting a Call Type Receiving and Responding to a Radio Call Receiving and Responding to a Group Call Receiving and Responding to a Private Call Receiving a Site All Call Contents iii English

6 Contents iv Receiving and Responding to a Phone Call Phone Call as Private Call Phone Call as Group Call Making a Radio Call Making a Call with the Channel Selector Knob.. 16 Making a Group Call Making a Private Call Making a Site All Call Making a Multigroup Call Making a Private Call with the One Touch Call Button Making a Privacy-Enabled (scrambled) Call Busy Queue Advanced Features Home Channel Reminder Muting the Home Channel Reminder Setting a New Home Channel Auto Fallback Indications of Auto Fallback Mode Making / Receiving Calls in Fallback Mode Returning to Normal Operation Selectable Group Scan Turning Scan On or Off Understanding Scan Operation Talking Back During Scanned Calls Editing Priority for a Talkgroup Call Alert Operation Receiving and Acknowledging a Call Alert Making a Call Alert with the One Touch Call Button Emergency Operation Initiating an Emergency Call Initiating an Emergency Call with Voice to Follow Responding to an Emergency Call Exiting Emergency Mode Initiating an Emergency Alert Man Down Alarms Turning Man Down Alarms On and Off Resetting the Man Down Alarms Beacon Feature Turning Beacon On and Off Resetting the Beacon Text Messaging Features Sending a Quick Text Message Enhanced Privacy LED Operation Enable/Disable Privacy Utilities Setting the Power Level English

7 Turning Radio Tones/Alerts On or Off Checking the Battery Strength Accessories Antennas Batteries Carry Devices Chargers Earbuds and Earpieces Headsets and Headset Accessories Remote Speaker Microphones Surveillance Accessories Miscellaneous Accessories Batteries and Chargers Warranty Limited Warranty Contents v English

8 Important Safety Information RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios Software Version All the features described in the following sections are supported by the radio's software version R or later. Please check with your dealer or system administrator for more details of all the features supported. Important Safety Information ATTENTION! This radio is restricted to Occupational use only. Before using this product, read the RF Energy Exposure and Product Safety Guide that ships with the radio which contains instructions for safe usage and RF energy awareness and control for compliance with applicable standards and regulation. For a list of Motorola-approved antennas, batteries, and other accessories, visit the following website: vi English

9 Computer Software Copyrights The Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product. The AMBE+2 TM voice coding Technology embodied in this product is protected by intellectual property rights including patent rights, copyrights and trade secrets of Digital Voice Systems, Inc. This voice coding Technology is licensed solely for use within this Communications Equipment. The user of this Technology is explicitly prohibited from attempting to decompile, reverse engineer, or disassemble the Object Code, or in any other way convert the Object Code into a human-readable form. U.S. Pat. Nos. #5,870,405, #5,826,222, #5,754,974, #5,701,390, #5,715,365, #5,649,050, #5,630,011, #5,581,656, #5,517,511, #5,491,772, #5,247,579, #5,226,084 and #5,195,166. Open Source Software Legal Notices This Motorola Product contains Open Source Software. For information regarding licenses, acknowledgements, required copyright notices, and other usage terms, refer to the Documentation for this Motorola Product at: Go to: MOL>Resource Center>Product Information> Manuals>MOTOTRBO>Connect Plus Trunking Computer Software Copyrights vii English

10 Notes Computer Software Copyrights viii English

11 Getting Started Take a moment to review the following: How to Use This Guide page 1 What Your Dealer/System Administrator Can Tell You page 1 How to Use This Guide This User Guide covers the basic operation of MOTOTRBO Non-Display Portables that are equipped with a Connect Plus Option Board, and are operating in a Connect Plus zone. What Your Dealer/System Administrator Can Tell You You can consult your dealer or system administrator about the following: Is your radio programmed with any preset conventional channels? Which buttons have been programmed to access other features? What optional accessories may suit your needs? Getting Started However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information. 1 English

12 Preparing Your Radio for Use Preparing Your Radio for Use Assemble your radio by following these steps: Charging the Battery page 2 Attaching the Battery page 3 Attaching the Antenna page 3 Attaching the Belt Clip page 4 Attaching the Universal Connector Cover (Dust Cover) page 4 Powering Up the Radio page 5 Adjusting the Volume page 5 Charging the Battery Your radio is powered by a Nickel Metal-Hydride (NiMH) or Lithium-Ion (Li-lon) battery. To avoid damage and comply with warranty terms, charge the battery using a Motorola charger exactly as described in the charger user guide. Charge a new battery 14 to 16 hours before initial use for best performance. 2 English

13 Attaching the Battery Attaching the Antenna Align the battery with the rails on the back of the radio. Press the battery firmly, and slide upward until the latch snaps into place. Slide battery latch into lock position. Battery Latch To remove the battery, turn the radio off. Move the battery latch into unlock position and hold. Slide the battery down and off the rails.! C a u t i o n With the radio turned off, set the antenna in its receptacle and turn clockwise. To remove the antenna, turn the antenna counterclockwise. Make sure you turn off the radio and remove the universal connector cover (dust cover) first. If antenna needs to be replaced, ensure that only the MOTOTRBO antennas are used. Neglecting this will damage your radio. Preparing Your Radio for Use 3 English

14 Attaching the Belt Clip Attaching the Universal Connector Cover (Dust Cover) Preparing Your Radio for Use 4 Align the grooves on the clip with those on the battery and press downward until you hear a click. To remove the clip, press the belt clip tab away from the battery using a key. Then slide the clip upward and away from the radio. The universal connector is located on the antenna side of the radio. It is used to connect MOTOTRBO accessories to the radio. Universal Connector Cover (Dust Cover) Place the universal connector cover loop over the attached antenna. Slide it all the way down to the base of the antenna. Insert the hooked end of the cover into the slots above the universal connector. Press downward on the cover to seat the lower tab properly into the RF connector. Turn the thumbscrew clockwise to secure the connector cover to the radio. To remove the universal connector cover, press down on the cover and turn the thumbscrew counterclockwise. Lift the cover up, slide the connector cover loop upwards, and remove it from the attached antenna. Replace the dust cover when the universal connector is not in use. English

15 Powering Up the Radio Adjusting the Volume Rotate the On/Off/Volume Control Knob clockwise until you hear a click. The LED blinks green. A brief tone sounds, indicating that the power up test is successful. If your radio does not power up, check your battery. Make sure that it is charged and properly attached. If your radio still does not power up, contact your dealer. To turn off the radio, rotate this knob counterclockwise until you hear a click. To increase the volume, turn the On/Off/Volume Control Knob clockwise. To decrease the volume, turn this knob counterclockwise. Preparing Your Radio for Use 5 English

16 Identifying Radio Controls Take a moment to review the following: Radio Controls page 6 Programmable Buttons page 7 Push-To-Talk (PTT) Button page 8 Switching Between Connect Plus and Non-Connect Plus Modes page Identifying Radio Controls Radio Controls Channel Selector Knob On/Off/Volume Control Knob LED Indicator Side Button 1* Push-to-Talk (PTT) Button Side Button 2* Side Button 3* Microphone Universal Connector for Accessories Speaker Emergency Button* Antenna * These buttons are programmable. 8 6 English

17 Programmable Buttons Your dealer can program the programmable buttons as shortcuts to radio functions or predefined call types depending on the duration of a button press: Press Pressing and releasing rapidly (0.05 seconds). Long press Pressing and holding for the programmed duration (between 0.25 second and 3.75 seconds). Hold down Keeping the button pressed. Assignable Radio Functions Beacon On/Off Toggles the Beacon feature on or off. Requires purchase of Connect Plus Man Down feature. Beacon Reset Resets (cancels) the Beacon tone, but it does not turn the Beacon feature off. Requires purchase of Connect Plus Man Down feature. Busy Queue Cancellation Exits the busy mode when a non- Emergency call in the Busy Queue was initiated. Emergency calls, once accepted into the Busy Queue, cannot be cancelled. Emergency Initiates an Emergency call or Emergency Alert, and also cancels an Emergency call or Emergency Alert, if the Emergency request has yet to be transmitted. Man Down Alarms On/Off Toggles all configured Man Down Alarms on or off. Requires purchase of Connect Plus Man Down feature. Man Down Alarms Reset Resets (cancels) the Alert tone and resets the Man Down timers, but it does not turn the Man Down Alarms off. Requires purchase of Connect Plus Man Down feature. One Touch Call Initiates a predefined Call Alert, Private Call, or Quick Text message. Phone Exit Ends a Private Phone Call. Privacy On/Off Used to toggle transmit privacy On or Off for the current channel selector position. The privacy setting only affects transmitted voice calls from this position, not received calls. Roam Request Requests to search for a different site. Scan Toggles Selectable Group Scan on or off. Site Lock On/Off When toggled on, the radio searches the current site only. When toggled off, the radio will search other sites in addition to the current site. Zone Toggle Allows radio user to toggle between Zone 1 and Zone 2. Assignable Settings or Utility Functions Power Level Toggles transmit power level between high and low. Battery Strength Indicates battery strength through the LED indicator. Identifying Radio Controls 7 English

18 Accessing the Programmed Functions You can access various radio functions through a short or long press of the relevant programmable buttons. Push-To-Talk (PTT) Button During a call, if the Channel Free Indication feature is enabled on your radio (programmed by your dealer), you will hear a short alert tone the moment the target radio (the radio that is receiving your call) releases the PTT button, indicating the channel is free for you to respond. You will also hear the Channel Free Indication tone if your call is interrupted. Identifying Radio Controls The PTT button on the side of the radio serves two basic purposes: While a call is in progress, the PTT button allows the radio to transmit to other radios in the call. Press and hold down PTT button to talk. Release the PTT button to listen. PTT Button The microphone is activated when the PTT button is pressed. While a call is not in progress, the PTT button is used to make a new call (see Making a Radio Call on page 16). You can turn off the Channel Free Indication tone by disabling all radio tones and alerts (see Turning Radio Tones/Alerts On or Off on page 31). Switching Between Connect Plus and Non-Connect Plus Modes To switch to a non-connect Plus mode, you must change to another zone, if programmed by your dealer or system administrator. Check with your dealer or system administrator to see if your radio has been programmed with non-connect Plus zones, and what features are available while operating in non-connect Plus zones. 8 If the Talk Permit Tone is enabled, wait until the short alert tone ends before talking. English

19 Identifying Status Indicators LED Indicator Your radio indicates its operational status through the following: LED Indicator page 9 Audio Tones page 10 Indicator Tones page 10 The LED indicator shows the operational status of your radio. LED Indicator Blinking red Radio is transmitting at low battery condition or has failed the self-test upon powering up. Rapidly Blinking Red Radio is receiving an over-the-air file transfer (Option Board firmware file, Network Frequency file or Option Board Codeplug file), or upgrading to a new Option Board firmware file. Solid yellow Indicates fair battery charge when the programmed Battery Strength button is pressed. Blinking green and yellow Radio is receiving a Call Alert, or Scan is enabled. Identifying Status Indicators Rapidly blinking yellow Radio is searching for a site. Solid green Radio is transmitting. Also indicates full charge of the battery when the programmed Battery Strength button is pressed. Blinking green Radio is powering up or detecting activity over the air. LED blinks in an even pattern (blink, blink, blink) 9 English

20 while monitoring the Control Channel or receiving unscrambled transmissions. LED blinks in an uneven pattern (blink, blink, pause) while receiving scrambled transmissions. Audio Tones Audio tones provide you with audible indications of the radio s status or the radio s response to data received. Indicator Tones High pitched tone Low pitched tone Positive Indicator Tone Negative Indicator Tone Identifying Status Indicators Continuous Tone A monotone sound. Sounds continuously until termination. Periodic Tone Repetitive Tone Momentary Tone Sounds periodically depending on the duration set by the radio. Tone starts, stops, and repeats itself. A single tone that repeats itself until it is terminated by the user. Sounds only once for a short period of time defined by the radio. 10 English

21 Receiving and Making Calls Once you understand how your MOTOTRBO Portable is configured, you are ready to use your radio. Use this navigation guide to familiarize yourself with the basic Call features: Selecting a Site page 11 Selecting a Zone page 12 Selecting a Call Type page 13 Receiving and Responding to a Radio Call page 13 Making a Radio Call page 16 Selecting a Site A site provides coverage for a specific area. A Connect Plus site has a site controller and a maximum of 15 repeaters. In a multisite network, the Connect Plus radio will automatically search for a new site when the signal level from the current site drops to an unacceptable level. Roam Request A Roam Request tells the radio to search for a different site, even if the signal from the current site is acceptable. This is programmed by your dealer. Use the following procedure for a Roam Request. Procedure: 1 Press the programmed Roam Request button. 2 You hear a tone, indicating the radio has switched to a new site. Receiving and Making Calls 11 English

22 Receiving and Making Calls Site Lock On/Off When toggled on, the radio searches the current site only. When toggled off, the radio will search other sites in addition to the current site. Use the following procedure for Site Lock. Procedure: 1 Press the programmed Site Lock button. 2 You hear a positive indicator tone, indicating the radio has locked to the current site. OR You hear a negative indicator tone, indicating the radio is unlocked. Selecting a Zone The non-display portable radio can be programmed with a maximum of two Connect Plus Zones and each Connect Plus zone contains a maximum of 16 assignable positions on the Channel Selector Knob. Each assignable knob position can be used to start one of the following voice call types: Group Call Multigroup Call Non-Connect Plus zones can be used for analog mode or non- Connect Plus digital modes. Use the following procedure to select a zone. Procedure: 1 Press the programmed Zone Toggle button. 2 You hear a tone that rises in pitch, indicating the radio has switched from Zone 1 to Zone 2. OR You hear a tone that falls in pitch, indicating the radio has switched from Zone 2 to Zone 1. Using Multiple Networks If your radio has been programmed to use multiple Connect Plus networks, you can select a different network by toggling to the Connect Plus zone that is assigned to the desired network. These network-to-zone assignments are configured by your dealer through radio programming. 12 Site All Call Private Call English

23 Selecting a Call Type Procedure: Once the required zone is set (if you have multiple zones in your radio), turn the programmed Channel Selector Knob to select the call type. the new Channel Selector Knob position. If you select a position that has no call type assigned to it, your radio sounds a continuous tone to let you know that you have selected an unprogrammed channel. Because your radio does not operate when selected to an unprogrammed channel, use the Channel Selector Knob to select a programmed channel instead. Receiving and Responding to a Radio Call Once the call type is set, you can proceed to receive and respond to calls. LED Indicator Receiving and Making Calls NOTE: When in Connect Plus mode, the Channel Selector Knob is used to select the call type that is started when you press PTT. This can be a Group Call, Multigroup Call, Site All Call or Private Call, depending on how your radio is programmed. If you change the Channel Selector Knob to a different position (that has a call type assigned to it), this causes the radio to re-register with the Connect Plus site. The radio registers with the Registration Group ID that has been programmed for The LED lights up solid green while the radio is transmitting and blinks green when the radio is receiving a call. The blinking pattern is even (blink, blink, blink) when receiving an unsecure (unscrambled) transmission. The blinking pattern is uneven (blink, blink, pause) when receiving a privacy-enabled 13 English

24 Receiving and Making Calls 14 (scrambled) transmission. To unscramble a privacy-enabled call, your radio must have the same Key Value and Key ID (programmed by your dealer), as the transmitting radio (the radio you are receiving the call from). See Enhanced Privacy on page 29 for more information. Receiving and Responding to a Group Call To receive a call from a group of users, your radio must be configured as part of that group. 1 The LED blinks green. 2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. 4 Press the PTT button to respond to the call. The LED lights up solid green. 5 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. 6 Release the PTT button to listen. 7 If there is no voice activity for a predetermined period of time, the call ends. See Making a Group Call on page 16 for details on making a Group Call. Receiving and Responding to a Private Call A Private Call is a call from an individual radio to another individual radio. In the Connect Plus operation, the controller performs a presence check before setting up the call. Procedure: When you receive a private call: 1 The LED blinks green. 2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. 4 Press the PTT button to respond to the call. The LED lights up solid green. 5 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. 6 Release the PTT button to listen. English

25 7 If there is no voice activity for a predetermined period of time, the call ends. See Making a Private Call on page 16 for details on making a Private Call. Receiving a Site All Call A Site All Call is a call from an individual radio to every radio on that site. It is used to make important announcements requiring the user s full attention. Procedure: When you receive an All Call: 1 A tone sounds and the LED blinks green. 2 If there is no voice activity for a predetermined period of time, the Site All Call ends. If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is now available for use. Receiving and Responding to a Phone Call NOTE: If Phone Call permission has been enabled for your radio and/or Group, you are able to respond to a telephone user. Check with your dealer or system administrator for more information. Phone Call as Private Call Procedure: When you receive a Phone Call as Private Call: 1 You will hear ringing, depending on your radio s volume level and tone configuration. 2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to talk and release it to listen. 4 The Phone Call can be ended by the phone user or the radio user (if the radio has been programmed with the Phone Exit programmable button). Receiving and Making Calls You cannot respond to a Site All Call. See Making a Site All Call on page 17 for details on making a Site All Call. NOTE: During a Site All Call, you will not be able to use any programmed button functions until the call ends. 5 Press the Phone Exit programmable button to end the call. Phone Call as Group Call Depending on your Group permission(s) in the system, a phone user can initiate or join a Group Call. The call operates just like other calls on the same Group. For more information, see the section called Receiving and Responding to a Group Call. 15 English

26 NOTE: The phone user cannot understand scrambled transmissions. It is recommended that the radio users should turn Privacy OFF while the Group Call has a phone user as participant. 4 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. 5 Release the PTT button to listen. When the target radio responds, the LED blinks green. Receiving and Making Calls 16 Making a Radio Call You can select a channel, subscriber ID or group ID by using: The Channel Selector Knob A programmed One Touch Call button (Call Alert, Private Call, or Text Message) Making a Call with the Channel Selector Knob Making a Group Call To make a call to a group of users, your radio must be configured as part of that group. Procedure: 1 Turn the Channel Selector Knob to select the group ID. 2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to make the call. The LED lights up solid green. 6 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the target radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond. OR If there is no voice activity for a predetermined period of time, the call ends. Making a Private Call While you can receive and/or respond to a Private Call initiated by an authorized individual radio, your radio must be programmed for you to initiate a Private Call. You will hear a negative indicator tone, when you make a Private Call via the One Touch Call button or the Channel Selector Knob, if this feature is not enabled. Procedure: 1 Turn the Channel Selector Knob to select the subscriber ID. 2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to make the call. The LED lights up solid green. English

27 4 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. 4 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. 5 Release the PTT button to listen. When the target radio responds, the LED blinks green. 6 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the target radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond. OR If there is no voice activity for a predetermined period of time, the call ends. 7 You hear a short tone. Making a Site All Call This feature allows you to transmit to all users on the site that are not currently engaged in another call. Procedure: Users on the site cannot respond to a Site All Call. Making a Multigroup Call This feature allows you to transmit to all users on multiple groups. Your radio must be programmed to allow you to use this feature. Procedure: 1 Turn the Channel Selector Knob to select the Multigroup ID. 2 Press the PTT button to make the call. The LED lights up green. 3 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. Users on the groups cannot respond to a Multigroup Call. Receiving and Making Calls 1 Turn the Channel Selector Knob to select the Site All Call ID. 2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to make the call. The LED lights up solid green. Making a Private Call with the One Touch Call Button The One Touch Call feature allows you to easily make a Private Call to a pre-defined Private Call alias or ID. This feature can be assigned to a short or long programmable button press. You can ONLY have one ID assigned to a One Touch Call button. Your radio can have multiple One Touch Call buttons programmed. 17 English

28 Receiving and Making Calls 18 Procedure: 1 Press the programmed One Touch Call button to make a Private Call to the pre-defined target radio ID. 2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to make the call. The LED lights up solid green. 4 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. 5 Release the PTT button to listen. When the target radio responds, the LED blinks green. 6 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the target radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond. OR If there is no voice activity for a predetermined period of time, the call ends. Making a Privacy-Enabled (scrambled) Call Toggle privacy on by using the programmed privacy button. Your radio must have the Privacy feature enabled for the currently selected channel position to send a privacy-enabled transmission. When privacy is enabled for the currently selected channel position, all voice transmissions made by your radio will be scrambled. This includes Group Call, Multigroup Call, talkback during scanned calls, Site All Call, Emergency Call, and Private Call. Only receiving radios with the same Key Value and Key ID as your radio will be able to unscramble the transmission. See Enhanced Privacy on page 29 for more information on privacy as well as instructions on enabling/ disabling the feature. Busy Queue When a call is initiated and approved with no available channels in Connect Plus mode, the call is placed in a queue. The call will proceed as normal when a channel becomes available. NOTE: The radio will stay in "Busy" mode until the call is assigned, or until the user presses the Busy Queue Cancellation button. Check with the dealer or system administrator to find out if your radio has been programmed with the Busy Queue Cancellation button. English

29 Advanced Features Use this navigation guide to learn more about advanced features available with your radio: Home Channel Reminder page 19 Auto Fallback page 20 Selectable Group Scan page 21 Editing Priority for a Talkgroup page 22 Call Alert Operation page 23 Emergency Operation page 23 Man Down Alarms page 26 Beacon Feature page 28 Text Messaging Features page 29 Enhanced Privacy page 29 Utilities page 30 Home Channel Reminder This feature provides a reminder when the radio is not set to the home channel for a period of time. If this feature is enabled via the CPS, the Home Channel Reminder tone and announcement sound periodically when the radio is not set to the home channel for a period of time. You can respond to the reminder by performing one of the following actions: Return to the home channel. Mute the reminder temporarily via the programmable button. Set a new home channel via the programmable button. Muting the Home Channel Reminder When the Home Channel Reminder occurs, you can temporarily mute the reminder by performing the following action. Procedure: 1 Press the Mute Home Channel Reminder programmable button. Advanced Features 19 English

30 Advanced Features 20 Setting a New Home Channel When the Home Channel Reminder occurs, you can set a new home channel by performing the following action. Procedure: 1 Press the Reset Home Channel programmable button. Auto Fallback Auto Fallback is a system feature that allows you to continue to make and receive non-emergency calls on the selected Group Contact in the event of certain types of Connect Plus system failures. If one of these failures occurs, your radio attempts to roam to a different Connect Plus site. This search process may result in your radio finding an operable Connect Plus site, or it may result in your radio finding a Fallback Channel (if your radio is enabled for Auto Fallback). A Fallback Channel is a repeater that is normally part of an operable Connect Plus site, but is currently unable to communicate with either its site controller or the Connect Plus network. In Fallback mode, the repeater operates as a stand-alone digital repeater. Auto Fallback Mode supports non-emergency Group Calls only. No other call types are supported in Fallback Mode. Indications of Auto Fallback Mode When your radio is using a Fallback channel, you will hear the intermittent Fallback Tone approximately once every 15 seconds (except while transmitting). You will also notice that your radio only permits PTT on the selected Group Contact (Group Call, Multigroup Call, or Site All Call). It does not allow you to make other types of calls. Making / Receiving Calls in Fallback Mode Making calls in Fallback mode is similar to normal functioning. Simply select the group contact you wish to use (using the channel selector) then press the PTT to start your call. It is possible that the channel may be in use already by another group. If the channel is in use, you will receive a busy tone. You may select Group, Multigroup or Site All Call contacts using your channel selector. While the radio is operating on the Fallback Channel, the Multigroup operates just like other Groups. It is only heard by radios that are currently selected to the same Multigroup. Enhanced Privacy is supported in Fallback mode. NOTE: Calls are heard only by radios that are monitoring the same Fallback channel and selected to the same Group. Calls are not networked to other sites or other repeaters. Emergency voice calls or Emergency Alerts are not available in Fallback mode. If you press the emergency button in Fallback mode, the radio will provide an invalid key press tone. Private (radio to radio) calls are not available in English

31 Fallback mode. If you attempt a call to a private contact, you will receive a denial tone. At this point you should select a desired group contact. Other non-supported calls include Remote Monitor, Call Alert, Radio Check, Radio Enable, Radio Disable, Text messaging, Location Updates, and packet data calls. Enhanced Traffic Channel Access (ETCA) is not supported in Auto Fallback mode. If two or more radio users press PTT at the same time (or at almost the same time), it is possible that both radios will transmit until PTT is released. In this event, it is possible that none of the transmissions will be understood by receiving radios. Returning to Normal Operation If the site returns to normal trunking operation while you are in range of your Fallback repeater, your radio will automatically exit Auto Fallback mode. A registration beep will be heard when your radio successfully registers. If you believe that you are in range of an operable site (that is not in Fallback mode), you may press the Roam Request button (if programmed for your radio) to force your radio to search for and register on an available site. If no other site is available, your radio will return to Auto Fallback mode after searching is complete. If you drive out of coverage of your Fallback repeater, your radio will enter Search mode. Selectable Group Scan This feature allows your radio to monitor and join calls in groups, other than the one currently selected by the Channel Selector Knob. If this feature is used, your radio will be programmed with a list of groups to scan when Selectable Group Scan, or Scan, is enabled. This is your scan list. Scan can be turned on or off by pressing a programmed Scan On/Off button. This feature functions only when the radio is not currently involved in a call. If you are presently listening to a call, your radio cannot scan for other group calls, and is therefore unaware they are in progress. Once your call is finished, your radio returns to the control channel time slot, and is able to scan for groups that are in the scan list. Turning Scan On or Off If Scan is turned on, and you are not participating in a call, the LED blinks yellow continuously and slowly. Procedure: Scan is turned on or off using a programmed button. 1 Press the programmed Scan On/Off button. 2 A tone sounds indicating that Scan has been turned on or off. When Scan is enabled, the tone s pitch increases. When Scan is disabled, the tone s pitch decreases. Advanced Features 21 English

32 Understanding Scan Operation There are some circumstances in which you can miss calls for groups that are in your scan list. When you miss a call for one of the following reasons, this does not indicate a problem with your radio. This is a normal scan operation for Connect Plus. Scan feature is not turned on (check for LED blinking yellow). You are participating in a call already. No member of the scanned group is registered at your site (Multisite systems only). Scan Talkback Enabled: If you press PTT during the Group Hang Time of the scanned call, your radio attempts to transmit to the scanned group. NOTE: If you scan into a call for a group that is not assigned to a channel position in your currently selected zone and you miss the call s Hang Time, you will have to switch to the proper zone and then select the group s channel position to talk back to that group. Editing Priority for a Talkgroup Advanced Features Talking Back During Scanned Calls If your radio scans into a call from your selectable group scan list, and if you press PTT during the scanned call, your radio s operation depends on whether Scan Talkback was enabled or disabled during radio programming. For more information on how your radio is programmed, please contact your radio dealer (or your radio system administrator). Scan Talkback Disabled: Your radio leaves the scanned call and attempts to transmit on the contact for your currently selected channel position. After the call on your currently selected contact, the radio waits until its Scan Hang Timer expires before it joins another call from the selectable group scan list. The Priority Monitor feature allows the radio to automatically receive transmission from the talkgroup with higher priority when it is in another call. A tone sounds when the radio switches to the call with higher priority. The MOTOTRBO Connect Plus Option Board CPS can configure two levels of priority for the talkgroups: P1 and P2. P1 has higher priority than P2. NOTE: If Default Emergency Revert Group ID is configured in MOTOTRBO Connect Plus Option Board CPS, there are three levels of priority for talkgroups: P0, P1 and P2. P0 is the permanent Emergency Revert Group ID and the highest priority. Check with your dealer or system administrator for more information. 22 English

33 Call Alert Operation Emergency Operation Call Alert paging enables you to alert a specific radio user to call you back when they are able to. This feature is accessible via a programmed One Touch Call button. Receiving and Acknowledging a Call Alert Procedure: When you receive a Call Alert page: 1 You hear a repetitive tone. The LED blinks yellow and green. 2 Press the PTT button to start a Private Call to the radio that sent the Call Alert. Making a Call Alert with the One Touch Call Button Procedure: 1 Press the programmed One Touch Call button to make a Call Alert to the predefined ID. An Emergency call or Emergency Alert is used to indicate a critical situation. You can initiate an Emergency at any time even when there is activity on the current channel. Pressing the Emergency button initiates the programmed Emergency mode. The programmed Emergency mode may also be initiated by triggering the optional Man Down feature. The Emergency feature may be disabled in your radio. When your radio is selected to a Connect Plus zone, it supports three Emergency modes: Emergency Call You must press the PTT button to talk on the assigned emergency time slot. Emergency Call with Voice to Follow For the first transmission on the assigned emergency time slot, the microphone is automatically unmuted and you may talk without pressing the PTT button. The microphone will stay hot in this fashion for a time period programmed into the radio. For subsequent transmissions in the same Emergency call, you must press the PTT button. Advanced Features 2 The LED lights up solid green when your radio is sending the Call Alert. 3 If the Call Alert acknowledgement is received, a positive indicator tone sounds. OR If the Call Alert acknowledgement is not received, a negative indicator tone sounds. Emergency Alert An Emergency Alert is not a voice call. It is an emergency notification that is sent to radios that are configured to receive these alerts. The radio sends an Emergency Alert via the control channel of the currently registered site. The Emergency Alert is received by radios in the Connect Plus network that are programmed to receive them (no matter which network site they are registered to). 23 English

34 Advanced Features 24 Only ONE of the Emergency modes can be assigned to the Emergency button per Connect Plus zone. In addition, each Emergency mode has the following types: Regular Radio initiates an Emergency call or Emergency Alert and shows audio and/or visual indicators. Silent Radio initiates an Emergency call or Emergency Alert without any audio or visual indicators. The radio will suppress all audio or visual indications of the Emergency call until you press the PTT button to start a voice transmission. Silent with Voice The same as Silent operation, except that the radio will also unmute for some voice transmissions. NOTE: If your radio is programmed for Silent or Silent with voice emergency initiation, in most cases it will automatically exit silent operation after the Emergency Call or Emergency Alert is finished. The exception to this rule is when Emergency Alert is the configured Emergency Mode and Silent is the configured Emergency Type. If your radio is programmed in this manner, the silent operation will continue until you cancel silent operation by pressing PTT or the button configured for Emergency Off. Emergency voice calls and Emergency Alerts are not supported when operating in Fallback mode. For more information see the Auto Fallback section on page 20. Initiating an Emergency Call Procedure: To start a call on the Emergency group: 1 Press the programmed Emergency button. The Emergency Search Tone sounds. It is temporarily muted when the radio transmits or receives voice. The tone stops when the radio exits Emergency mode. NOTE: The Emergency Search Tone is an optional feature, it can be enabled or disabled via the CPS programming software. This feature is disabled, if Silent Emergency is enabled. The CPS can also program tone to sound to through the speaker of the radio (default) or wired accessory. Check with your dealer or system administrator to determine how your radio has been programmed. 2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth and press the PTT button to initiate a voice transmission on the Emergency group. 3 When you release the PTT button, the Emergency call continues for the time allotted for the Emergency Call Hang Time. If you press the PTT button during this time, the Emergency call continues. If your radio is set to Silent, it will not provide any audio or visual indicators during Emergency mode until you press the PTT button to initiate a voice transmission. English

35 If your radio is set to Silent with Voice, it will not initially provide any audio or visual indicators that the radio is in Emergency mode. However, your radio will un-mute for the transmissions of radios responding to your emergency. The emergency indicators will only appear once you press the PTT button to initiate a voice transmission from your radio. For both Silent and Silent with Voice operation, the radio will automatically exit silent operation after the Emergency Call is finished. Initiating an Emergency Call with Voice to Follow Your radio must be programmed for this type of operation. When enabled for this operation, when you press the programmed Emergency button, and when your radio receives the time slot assignment, the microphone is automatically activated without you needing to press the PTT button. This activated microphone state is also known as hot mic. The hot mic applies to the first voice transmission from your radio during the Emergency call. For subsequent transmissions in the same Emergency call, you must press the PTT button. Procedure: To start a call on the Emergency group: 1 Press the programmed Emergency button. The Emergency Search Tone sounds. It is temporarily muted when the radio transmits or receives voice. The tone stops when the radio exits Emergency mode. NOTE: The Emergency Search Tone is an optional feature, it can be enabled or disabled via the CPS programming software. This feature is disabled, if Silent Emergency is enabled. The CPS can also program tone to sound to through the speaker of the radio (default) or wired accessory. Check with your dealer or system administrator to determine how your radio has been programmed. 2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm) from your mouth and speak. 3 Microphone will remain active for the hot mic time specified in your radio's codeplug programming. During this time, the LED lights up green. 4 Press and hold the PTT button to talk longer than the programmed duration. Responding to an Emergency Call Your radio does not show that you are receiving an Emergency call. Respond the same way as you would to group calls. Exiting Emergency Mode If you initiate an Emergency call by pressing the programmed Emergency button, your radio will automatically be assigned a channel when one becomes available. Once your radio has Advanced Features 25 English

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